If you used our books or flashcards to prepare for your exam and you did not pass, you may return them for a refund of your full purchase price excluding any tax, shipping and handling. In order to receive a refund you must return your product along with a copy of your original nursesgetcertified.com receipt and test score report. To begin the process please contact customer service at NursesCS@springerpub.com.
Product(s) must be returned to us and received within 180 days of the original purchase date. Excludes postage, handling, tax, and all digital products. One offer per person and address. Refunds will be issued in no more than eight weeks from acceptance and approval. US residents only. Void where prohibited.